Helping you serve better hospitality.
Meet the Team
HYPE Hospitality Innovators is a full-service strategic consulting group providing guidance to the bar & restaurant industry, co-founded by Elphin Murren & Tom Grant.
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Founder
With over two decades in the food and beverage sector, Elphin Murren brings a depth of practical knowledge and a principled approach to hospitality. His journey through the industry, from leading teams in reputable establishments to optimizing operations for renowned venues, speaks to his dedication and hands-on expertise.
At the respected Landmarc Restaurant by Marc Murphy, Elphin served as a private events captain, where he played a significant role in its day-to-day successes. His dedication to service and attention to detail were foundational to the restaurant's reputation.
Moving on, Elphin took charge of the wine and beverage program at Gerber Group’s Kingside restaurant within the Viceroy Hotel. His responsibilities here further expanded his knowledge, especially in pairing beverages with culinary offerings.
When the iconic Campbell’s Apartment, nestled inside the architectural marvel that is Grand Central, beckoned for a revamp, Elphin was tapped for the role. As the General Manager, he showcased his acumen in not just leading but innovating every operational facet of the legendary space. With a focus on smooth operations, he was instrumental in maintaining the prestige of this iconic venue.
A notable facet of Elphin's expertise is drawn from his hands-on experience in crafting functional venues. Being part of the opening teams for venues such as 12 Stories, Kingside, The Roof, The Campbell Bar, Mr. Purple, and Albert’s, he collaborated with architects and general contractors to translate blueprints into practical, functional designs. This ensured an efficient and seamless service environment, all while navigating the intricate compliance requirements set by FDNY, DOB, and DOHMH.
But perhaps what sets Elphin apart is his innate ability to visualize, innovate, and bring to life restaurant concepts from the ground up. His tenure as Operations Manager for Sleeping Giant Hospitality stands as a testament to this. Here, Elphin championed multiple properties, immersing himself right from the embryonic Phase 1 concepts, through to establishing robust opening processes that ensured seamless and premium service delivery.
Elphin's legacy is not just limited to managing or operating restaurants; it's about building them, crafting their very essence from a mere idea to a tangible, thriving entity. This comprehensive journey through the multifaceted realms of the hospitality world has provided him with unparalleled insights, which he now brings to the fore with HYPE, alongside partner Tom Grant. With HYPE, Elphin aspires to elevate the hospitality sector, ensuring every venture not only serves but also exemplifies the zenith of hospitality.
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Founder
Tom Grant offers decades of experience in the hospitality world, underpinned by a comprehensive and nuanced understanding of the industry. His expertise spans the entire spectrum of high-end service, from the subtleties of decision-making and execution to the intricacies of systems, menu crafting, cost analysis, and service procedures. Building on his insights, Tom possesses an intuitive grasp of the industry’s continuously evolving trends and dynamics.
Initiated into the hospitality industry through his family's restaurants, Tom's early foundational experiences have shaped his expertise from the outset. This exposure afforded him a unique trajectory, allowing him to navigate various roles - from the intricate workings of the kitchen to the dynamic front of house, ultimately ascending to key management positions. His professional aptitude is further solidified by his collaborations with industry stalwarts, including the esteemed Gerber Group.
Beyond his extensive operational credentials, Tom has a genuine passion for cocktail design and innovative service strategies. Recognizing the symbiotic relationship between staff and management, Tom is deeply committed to forging pragmatic processes, ensuring that clients are primed for unparalleled success and exemplary service. Equipped with responsive problem-solving acumen, he expertly addresses complex organizational challenges, ensuring an elevated experience for all guests. Through these endeavors, he consistently sets robust and enduring benchmarks in hospitality, affirming his position as an indispensable resource for both clients and the broader industry.
Our Services
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Sourcing & Vendor Onboarding
Cost & Margin Efficiency
Menu Implementation
Catering & Delivery Development
Start-up & Roll-out
Kitchen & Bar Layout
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Growth Strategy
Industry Trends
Brand & Marketing Consulting
Business Plan Guidance
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Staff Recruiting & Training
Standard Operating Procedure Development
Operating System (POS) Implementation & Training
Food Safety Audits
Permits & License Liaison
Project Management & General Contractor Oversight